28k in February Challenge

Joining instructions, FAQs and Troubleshooting

How to join 

Thank you for your interest in signing up to the 28k in February for Shine challenge, we are so excited you’re taking part! 

Getting started with fundraising and tracking your kilometres is easy, just follow the steps below: 

1. Follow this link to the 28k in February challenge page.
2. Click ‘Join’.  
3. Enter your details and pick your challenge - if you are planning to complete 28k select ‘moving 28k’, if you’d like to choose your own distance, select ‘moving’. 
4. Check your inbox (or junk folder) - click the link to continue setting up your page. 
5. Personalise your page - you can upload a photo, set a fundraising target and edit the story to make it yours. Find out how to make the most of your page here. 
6. Connect to Strava – on your page click ‘connect to Strava’. Any activity you take on during February will be automatically added to your kilometres. Don’t use Strava? Check out our FAQ’s below. 
7. Connect to Spotify – on your page, click ‘manage connection’. This will enable your donors to add a song to a Spotify playlist for you to listen to during your challenge in exchange for a donation.  
8. Share your page with your friends and family and see all the details of your fundraising challenge.
9. See your spot on the leader board. Your fundraising and kilometres will count towards your team total. You can also see how you are doing against all participants in the challenge. See the leader boards here.  
10. Join our Facebook community. Join our group ‘Shine Fundraising’ on Facebook to see everyone’s progress and keep us up to date with how you are finding the 28k in February challenge. Join now.  

Taking part in a team? Read our FAQ’s below to find out how to set up your team page.  

 
FAQs and Troubleshooting– 28k in February Challenge  

How do I connect my apps? 

Click here for detailed instructions. 

What is Strava? I don’t have a Strava account, what do I do? 

Strava is an app that turns every iPhone and Android into a sophisticated activity tracker. Creating a Strava account is free – click here. You will be offered a free trial of the premium service so remember to cancel to continue using the free version after your trial has ended if you wish. Once you have set up your Strava and connected it to your fundraising page, simply start Strava before an activity and stop it at the end. Your kilometres will be automatically tracked and uploaded to your fundraising page.  

Can I use a different tracking app, or no app at all? 

GivePenny can also integrate with Runkeeper or FitBit. To change your automatic tracking from Strava to Runkeeper or FitBit, visit your page and click edit. Scroll down to ‘Runkeeper tracking/Fitbit’, tick the enable box and set your target. Scroll down further to the Strava section and untick the enable box.  

Go to your fundraising page and click connect next to FitBit or Runkeeper to connect your account. The next time you track your activity, it will automatically be tracked to your page.  

To use any other tracking app, you can add your kilometres manually (see below).  

How do I row/ski/rollerblade etc. as part of my challenge? 

Any activity that can be tracked on Strava will be automatically counted towards your target. Just start tracking and when you finish your activity, you’ll see your distance covered on your fundraising page.  

How do I add manual kilometres? 

Complete your activity using a tracking app of your choice (or by working out how far you travelled using maps). Visit your page and click the ‘update progress’ button at the top of the page. Click ‘add tracking activity’, add in the number of kilometres you have completed to the Strava kilometres section and click update. This will be shown on your page and counted towards your target.  

How do I edit my fundraising story or photo? 

Go to your page and click the ‘edit page’ button. Select fundraising story and edit the description to what you would like to say. We would suggest you include how you will be reaching 28k and why you have chosen to take part. For more information, click here.  

How do I change my distance target? 

Go to your page and click the ‘edit page’ button. Select ‘Strava’ and change your target to whatever you would like.  

How do I change my fundraising target? 

Go to your page and click the ‘edit page’ button. Select ‘Fundraising target’ and change your target amount. 

How do I fundraise with my family, friends or co-workers? 

If you and your family, friends or co-workers would like to work towards your 28k together, follow these steps to create a team: 

1. Choose a team leader 
2. Team leader creates a fundraising page by clicking this link and following the steps above (How to Join). Instead of using your first name, enter your team name 
3. Once set up, go to your fundraising page and click the ‘update progress’ button 
4. Click ‘update team members’ and add each person using their first name and email address. 
5. They will then be prompted to join your team  

How to join an existing team:

1. You will receive an email inviting you to join a team 
2. Click the link and follow the instructions 
3. You will now be added to your team fundraising page when you will see you name and photo at the top 
4. Go to your GivePenny dashboard and click update my profile to change your image 
5. Go to your dashboard and scroll to your connected apps and click Strava. If you don’t use Strava, follow the instructions in the FAQs 
6. You will now be connected to your team fundraising page and all activity you do will be counted towards the team total 

For more advice on team fundraising, click here. 

 
Troubleshooting and other questions 

If your kilometres aren’t uploading automatically or your Spotify account won’t connect, we can help. Find common troubleshooting questions and lots of other support here.   

If you are still encountering issues, please contact fundraising@shinecharity.org.uk and we will be happy to help.