Health Support Officer

If you want to work in a job where you can really make a difference to people’s lives, this is the role for you.   

Salary:           £27,500

Hours:           Full Time (35 hours per week)

Location:      Home based (with occasional travel) 

Advert closing date: Monday 4th October 2021 at 9am


Shine’s Health Team

Shine’s Health Team provides condition-specific health advice and support to people of all ages with spina bifida or hydrocephalus, promoting good self-management and enabling people with spina bifida and hydrocephalus to live in optimum health.  The Team also aims to reduce the number of pregnancies affected by spina bifida and anencephaly through education around supplementation and fortification with folic acid, and other measures.  

Purpose of the role

The Health Support Officer will deliver services and create resources to improve the health of Shine’s members, by informing members, their carers and professionals.  

Principal Duties 

  • To support our members by answering their health queries and by working with the rest of the Health Team to offer pro-active advice and information sessions via Facebook Live, Zoom and other social platforms.
  • To collect information, statistics and research from a variety of sources to inform Shine’s health projects.
  • To create resources to inform and support members’ health.
  • To develop training/information resources for professionals.
  • To plan and deliver projects, events, presentations and information sessions for members and professionals.
  • To provide an information resource for Shine staff.
  • To form and engage with networks of health professionals.
  • To represent Shine at events and meetings.
  • To work closely with the Health Communications Officer to produce and disseminate health information to Shine members and the general public. 
  • To provide ad hoc advice to Shine’s members, their carers and professionals on complex health issues, and signpost to NHS services.

Skills and Experience – Essential 

  • Professional Health Qualification
  • Experience of searching scientific and medical literature, collating information and writing reports
  • Excellent communication skills, written and verbal
  • Ability to work effectively alone and as part of a team
  • Ability to plan and deliver projects
  • Good presentation skills 

Skills and Experience - Desirable

  • Knowledge of the physical aspects of spina bifida and hydrocephalus.


To apply

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria to  
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

Closing date: Monday 4th October at 9am

Interviews (by Zoom): Monday 11th October 2021

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