Shine HQ Admin Volunteer

Could you offer a few hours to help our lovely Resources and Fundraising teams in Shine’s Head Office based in Peterborough?

Role Overview
We are pleased to offer an exciting opportunity to become an integral part of our dynamic charity organisation. Join us in gaining valuable experience, expanding your knowledge, or contributing to a meaningful cause. 


  • Telephone Management: Efficiently handling and directing incoming calls.
  • Resource Management: Monitoring and replenishing resource stock.
  • Compiling informative packages for members and fundraising supporters.
  • Project Coordination: Assisting with upcoming projects and campaigns, including Spina Bifida and Hydrocephalus Awareness week, as well as the Go Yellow for Shine initiative.
  • Event Assistance: Collaborating with the Shine Fundraising and Shine Services teams to facilitate virtual and in-person events for staff, members, and supporters.
  • Data Management: Logging data information on Salesforce (CRM), with training provided.
  • Updating member records, managing mailings, and organising filing.
  • Scanning documents, preparing materials, and drafting letters.
  • Handling any additional ad hoc administrative tasks as they arise.

As a valued member of Shine, you will benefit from:

  • Comprehensive onboarding, introducing you to Shine's mission and your role.
  • A dedicated staff member serving as your main point of contact, offering guidance and addressing inquiries.
  • Provision of necessary equipment and information to facilitate your role effectively.
  • Reimbursement for any incurred expenses.

By participating in this role, you will experience the following rewards:

  • A sense of fulfilment derived from contributing to the well-being of individuals affected by spina bifida and hydrocephalus.
  • Utilisation and enhancement of existing skills, along with the acquisition of new competencies.
  • Shine's willingness to serve as a reference on your behalf.
  • Skill development encompassing Administration and Clerical tasks, Communication, Event Planning, Marketing, Presentation, Project Management, and Time Management.

Application Process
To express your interest or request additional information, please contact Nichola Cole at 01733 555988 or via email at

Selection Procedure
Candidates will be required to complete an application form and provide two references. For individuals possessing the requisite skills for this role, an informal conversation with a Shine representative will be arranged.

Preferred Level of Commitment: Flexible hours to be mutually agreed upon.

Location Requirement: Applicants should reside in or near Peterborough, as this position is office-based.

DBS/AccessNI Requirement: Not applicable.

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